Roam Like at Home in the UK and EEA

If you are visiting the UK or the European Economic Area (EEA) then you can Roam Like At Home with your Gibtelecom mobile and take your call, text and data allowance with you. Once allowances are consumed, local out of bundle charges will apply. You can always buy additional Data Boosts or Bundles at any time!

Where are you going?

Frequently Asked Questions

Calls, texts and data usage outside of Europe are dependent on distant operator charges and may be high. Select your destination from the drop down menu above to see all available networks and services.

On arrival to a foreign country you will also receive a text message with the applicable rates. You can opt-out for this welcome message service by calling 194.

Zone

Local/Home

EEA (non-local/home)

ROW

Satellite

Incoming

Texts

Data/MB

Zone 1: UK & EEA

Roam like at home

£0.30

£1.00

£12.00

Free

Roam like at home

Roam like at home

Zone 2

£0.50

N/A

£1.00

£12.00

£0.50

£0.20

£0.20

Zone 3

£1.00

N/A

£2.00

£15.00

£1.00

£0.25

£1.00

Zone 4: ROW

£2.00

N/A

£3.00

£20.00

£2.00

£0.35

£10.00

 

Zone 1

Zone 2

Zone 3

Zone 4

UK
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden

Bahamas
Bahrain
Canada
Channel Islands
Israel
Monaco
Montenegro
Morocco
Qatar
Switzerland
Thailand
USA
Vietnam

Andorra
Australia
China
Hong Kong
Mexico
Russia
Singapore
South Africa
Turkey
New Zealand

All other countries

Home rate = Making a call to Gibraltar. 

Local rate = Making a local call within the country you are roaming in. 

ROW (Rest of the world) rate = Making a call to any other international destination

SAT (Satellite) rate = Making a call to a satellite operator such as Inmarsat, Iridium or Thuraya

4G/3G/GPRS data roaming is available with an increasing number of operators worldwide.

Out-of-bundle data usage whilst roaming is capped at a default limit of £42, however you can change this limit to a financial value of your choice or request to remove it altogether so that you are not capped at all when using data abroad (not recommended as foreign data charges may be high in certain destinations).

Within the European Economic Area you can RLAH.

Roam Like at Home applies in the following territories:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and UK.

All calls and texts to Gibraltar numbers (within your standard allowance for your plan).

All calls back home to Gibraltar numbers or locally in the country you are roaming in (within your standard allowance for your plan)

All your data usage (subject to our Fair Usage Policy and within your standard allowance or data bundle for your plan).

It's always free to receive calls and texts in the UK and EEA with Roam Like At Home.

Don't forget that when you're calling back to Gibraltar, you'll need to add +350 before the number you are calling.

If you don't have any allowances or bundles, standard out-of-bundle charges will apply for voice calls, texts and data charges.

Data, calls or text messages once you have exceeded your plan/bundle allowances or if you don't have an inclusive plan. These are charged at local out-of-bundle rates.

Premium and special rate numbers.

International calls to countries other than the one you are roaming in or back home.

Roam Like At Home is designed for Gibraltar residents who are on holiday, visiting relatives or taking business trips abroad. It is not designed for extended periods abroad or permanent roaming.

Mobile data, at home or abroad, is not intended to be used for connection to devices such as modems, for the continuous streaming of multimedia content or for P2P or file sharing in such a way that adversely impacts service to other customers.

Once you cross a border to a non-EEA country our standard roaming charges apply.

Check out our roaming rates before you travel.

Yes, you will get usage alerts when you’re near the end of your data allowance and never go over at home or abroad thanks to our data cap. We will temporarily suspend data if you’re on Pay Monthly after reaching a default limit of £42 per month. You can also request to change the default limit to a value of your choice if you’d rather spend more or less. The data suspension and alerts will be disabled if you choose to be whitelisted, meaning that usage is uncapped. We do not recommend this as roaming charges in certain destinations may be high.

With Roam Like at Home, EEA data usage that forms part of your plan allowances will not be counted towards the data cap. Only out-of-bundle (chargeable) data usage will be counted.

Additionally, when arriving at a destination abroad you will always receive a welcome message with applicable rates, unless you have chosen to opt out to receiving these messages. Please note that outside the EEA different operators in the same country may have different charges.

You can check how much data you have left on your bundle or plan by texting DATACHECK to 8100. This will now include any data roaming usage within the EEA.

If you'd like to check how much chargeable data you’ve used when roaming text ROAMINGDATACHECK to 8100.

All our Pay Monthly plans and bundles have a fair usage data limit of 25GB when roaming in the EEA.

This means that if you exceed the 25GB limit while in the EEA, you may incur additional charges.

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