Fault reporting

Help & Support - Report Fault

Gibtelecom's state-of-the-art Network Operations Centre is available 24 hours a day, 365 days a year to attend to any faults or queries you may have. Our skilled engineers will attempt to fix your problem and troubleshoot over the phone or, depending on the nature of the problem, arrange for one of our telecommunications technician to visit your home or office and fix the problem on site.

The freephone fault reporting helpline numbers are listed below:

Internet

192

Fixed

193

Mobile

194